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AI GTM Engineer

Own the core product that turns customer signals into decisions brands act on.

Why this role matters

Brands are finding customers they didn't know mattered: the influencer who bought once and never came back, the executive whose single order is worth more as a relationship, the athlete hiding behind a personal email. We're not selling VIP detection dashboards. We're selling outcomes. The playbook for this market will be written by you.

The product is expanding fast: from VIP detection to enrichment to actions to integrations across the e-commerce stack. Each surface brings new engineering problems - and new GTM challenges. And as brands learn what's possible, what they ask for keeps evolving. We need an engineer who can move as fast as the opportunity - someone who's excited by the ambiguity, not frustrated by it.

What you'll do

  • Own reliability and performance of the core product
  • Build decision-ready outputs that drive action, not dashboards that get ignored
  • Tighten data quality and edge-case handling across the system
  • Ship product improvements end-to-end, from problem to production to GTM - helping with positioning, customer conversation, competitive intelligence, and giving our customers the #1 best experience

Who you are

  • Builder with taste who moves fast and keeps things stable
  • Proficient with Claude Code and other AI code generation tools
  • Comfortable with Next.js and frontend development; backend skills (e.g., Python) are a nice to have
  • Comfortable owning an ambiguous surface area
  • A systems thinker obsessed with clarity, accuracy, and preventing failure modes
  • Excited to wear multiple hats - engineering and product aren't separate jobs here
  • Someone who does the right thing, even when no one is watching

How we work

  • We sweat the details and collect "Wows" from customers
  • No task is beneath anyone - if it needs doing, we do it
  • We're direct with each other because clarity is kindness
  • We go deep on problems and stay curious about what we don't know yet
  • We do the right thing even when it's inconvenient
  • We work hard - not for optics, but because building something new demands it

How to apply

Send us an email with your resume, things you've shipped, and an intro note.

careers@mercana.so